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Program remains subject to change.

Michael Arnold, Tolling Customer Ombudsman / Tolling Ombudsman

Independent Resolution of Toll Road Disputes

The Ombudsman since 2004 responsible for determining tolling disputes in Australian. A lawyer for 50 years, has been a Member of the Victorian Parliament and Judge of the Accident Compensation Tribunal in Victoria, a Part-time Legal Member of the Medical Practitioners Board of Victoria; from 1997 until June 2016, National Referee, Panel Chair and Adjudicator – Insurance Ombudsman Service, National Panel Chair – Financial Industry Complaints Service and then National Panel Chair / Ombudsman – Financial Ombudsman Service. Currently examining life Insurance industry practices in ASIC review.

Stuart Ballingall, Program Director Connected and Automated Vehicles, Austroads

National Actions to Support Connected and Automated Vehicle Deployment

Stuart Ballingall is the Program Director Connected & Automated Vehicles at Austroads, the association of Australian and New Zealand road transport agencies.  Stuart also holds the role of Director – Transport Futures at VicRoads, and is on the board of directors for the Australasian New Car Assessment Program (ANCAP).  With a passion for emerging transport technologies and their ability to deliver societal benefits, Stuart is active across a wide range of government and industry forums, including at the national and international level.

Lance Brand, Senior Solutions Architect, Q-Free

Timeless Tolling, Norway

Over 17 years, Lance Brand has designed and implemented transaction management software in the public and transport sectors. In his last seven years at Q-Free, he has managed the maintenance of tolling back office software for Roads and Maritime Services, and designed transport management back office solutions for Sydney Airport, Brisbane Airport Corporation and the government transport agency of Jakarta.  More recently, Lance has also coordinated the delivery of Cooperative ITS solutions to a number of government agencies across Australia.

Allan Burdekin, Director Smart and Safe Cities, Optus

Smart Cities of the Future: Citizen engagement and the technologies that will make it work

Allan leads Safe and Smart Cities Centre of Excellence for Optus Business which incorporates the Optus Business IoT Practice. Allan is also currently the Head of NCSi Australia and leads a national team that delivers end-to-end ICT solutions to governments and enterprises realise business value through digital transformation and the innovative use of technology.  Prior to this Allan was the Optus Director for Industry Development and led a national team that focussed on Banking & Finance, Retail, Health, Education, Transport and Resources. Allan was formerly with Salmat, Kaz Business Services and Telstra.

Mark Byrne, Head of Customer Experience, Transurban

Mobile Apps Extending the Service Channel

With 15 years’ experience in the ITS industry Mark returned Transurban in 2015 with a focus on customer experience and digital disruption within the transport industry. With an eclectic mix of Engineering and Accounting, Mark’s transport experience has seen him in roles from Tolling and Road User Charging to Parking and Photo Enforcement projects.  Along with Mark’s transport background, his experience also extends into the Telecommunications and Energy sectors. At Transurban, Mark is looking at delivering frictionless experiences, which aid in strengthening communities through transport.

Peter Carr, Manager Funding and Infrastructure, New Zealand Ministry of Transport

Full Cost Pricing: Exploring beyond the basics for heavy vehicles

Peter Carr manages the Funding and Infrastructure team of the New Zealand Ministry of Transport. Peter’s team is responsible for revenue forecasting and funding policy, transport infrastructure investment and financing policy, and heavy vehicle regulatory policy.

David Clements, Program Director Major Projects Victoria, Transurban

Western Distributor Project and CityLink Upgrade

David Clements is the Program Director for Major Projects in Victoria for Transurban. Projects under his remit include the $1 billion CityLink Tullamarine Widening Project and the $400 million Monash Freeway Upgrade Project. Both projects currently under construction. David also has a role in the development and evaluation of the $5.5 billion Western Distributor Project. He has over 15 years’ experience in the infrastructure and construction industry and has gathered experience on a diverse range of projects including high rise buildings, processing plants and large scale transport infrastructure projects in both green and brown field environments.

Dennis Cliche, Chief Executive, Sydney Motorway Corporation

WestConnex Project and New Developments Update

Dennis was the Chief Executive for the WestConnex Delivery Authority from August 2014 and became the CEO of Sydney Motorway Corporation when it assumed the delivery function of the project in October 2015. Dennis has previously held positions as Managing Director of ConnectEast and CEO of TransdevTSL. He started his career with Air Liquide Canada and spent 22 years there in a variety of executive, sales and technical roles in Canada, France and Australia. Dennis is also a Director of Roads Australia.

Michael Dalic, Mobile App Channel Manager, Transurban

Mobile Apps Extending the Service Channel

Michael specialises in the strategy formation, delivery and operationalisation of digital products, with a particular focus on mobile apps. He has worked on some of Australia’s best known apps for a number of leading Australian businesses, government departments and start ups. With a focus on user experience and business integration, many of the projects Michael has been involved in have gone on to be nationally and international recognised. At Transurban, Michael is the business owner of a growing suite of mobile applications that were developed to support their most valued stakeholder; the customer.

Philip Davies, Chief Executive, Infrastructure Australia

Planning to Meet Australia’s Future Road Transport Needs

Philip Davies is an infrastructure executive with over 25 years of experience shaping policy, delivering nationally significant infrastructure projects, and leading reform within the infrastructure sector. He is the Chief Executive of Infrastructure Australia, with a mandate to provide independent expert advice to all levels of government on infrastructure policy and planning. Infrastructure Australia publicly advocates for reforms on key issues including means of funding, financing, delivering and operating infrastructure and how to better plan and utilise infrastructure networks.
Infrastructure Australia released the Australian Infrastructure Audit, in May 2015. A comprehensive independent review of Australia’s infrastructure and our future needs across transport, water, energy and telecommunications. In February 2016, Infrastructure Australia released its 15-year Australian Infrastructure Plan – a strategic framework for addressing Australia’s future infrastructure needs.
Infrastructure Australia develops and maintains infrastructure priorities in the form of the Infrastructure Priority List. This provides governments, the community and the private sector with a list of nationally significant infrastructure initiatives and projects underpinned by the evidence base of the Audit. This list is regularly updated and project assessments published by Infrastructure Australia.
Philip is a Chartered Engineer, a Fellow of Engineers Australia, and a Fellow of the Australian Institute of Company Directors.

Knut Evensen, Chief Technologist, Q-Free ASA Norway

Urban ITS Standards to Support Authorities in Setting Policies

Knut has been involved in international ITS R&D projects and ITS standardization efforts since 1988, and is the manager for this field in Q-Free. He holds several positions in ISO, ETSI and CEN ITS standardisation where he is chairing groups mainly dealing with Urban ITS, C-ITS architecture and communications. He is also the European co-lead in some of the Harmonization Task Groups under the EU-US C-ITS task force.

Manuel Gonzalez Arrojo, Managing Director, SICE

Lessons Learnt When Delivering Tolling Back Office

Although a Spanish national, Manuel has spent the last 17 years of his working life outside of Spain. He is currently SICE’s managing Director for ANZ. Previously, he was MD for SICE UK.  He is skilled in managing relationships across cultures and languages and has managed the delivery of highly successful tolling projects across all the international boundaries he has traversed; including EastLink (Melbourne), the TRARM project for RMS as well as the A13 shadow tolling project in the UK.

Roland Grelewicz, Managing Director, Woolpack Solutions

A Modern Alternative to Fixed-Point Gantry Systems

Roland is an accomplished executive having built-up two successful technology businesses from the ground-up. He has 20+ years of experience leading agile teams in the development and management of critical business solutions for corporate and government customers. Roland possesses a deep understanding of how to improve customer experience of digital services. He has pioneered innovative and award winning solutions that have improved customer satisfaction and streamlined business operations. Roland is an advocate for improving customer experience in government and business and uses his wealth of knowledge to provide executive advice on how to manage tech services effectively.

Susan Harris, Chief Executive, ITS Australia

Update on ITS Australia Activities and Opportunities For You

With over 20 years’ experience across transport and business Susan is eager to harness the benefits that technology can deliver to business and the Australian community. Through the global network of ITS Associations and participating as a member of the Board of the ITS World Congress, Susan has strong linkages with the international ITS community, ensuring Australian advances can be shared overseas while also keeping abreast of international developments in this rapidly evolving field.
Other affiliations include: Convenor of the Austroads Connected and Automated Vehicle Industry Reference Group and as a member of the Steering Committee for this activity; member of the National Transport Commission Industry Advisory Group, Member of the national Transport Commission Industry Advisory Group, Member of Monash University Institute of Transport Studies Industry Advisory Board and member of the Space Cross Sectoral Interest Group, established under the Trusted information Sharing Network for Critical Infrastructure Resilience.
Susan has built a career in consulting and in industry to look at collaborative solutions involving government, industry and academia.  This industry experience is combined with professional qualifications including a Bachelor degree majoring in Environmental Management and an MBA from Melbourne Business School.

Peter Holcombe Henley, Director Commercial Roads, VicRoads

Community Perspectives on Road Tolling: Current and emerging challenges

Peter leads the team managing the State’s private road contracts. His background in M&A, projects and major contracts from 12 years in private legal practice has helped him to develop new legal and operational frameworks to regulate emerging road technology. In addition, his strong commitment to human rights and corporate social responsibility has been instrumental in focussing VicRoads’ current work in seeking to reduce the impact of the Victorian toll enforcement regime on vulnerable road users.

Douglas Howe, Vice President, Transit and Travel Development and Innovation, Mastercard

Smart City Data Insights and Urban Mobility

Doug Howe is Vice President, Travel & Transit Development and Innovation for Asia Pacific. In his role Doug is responsible for establishing urban mobility partnerships, working with technology partners to jointly develop cutting-edge smart city solutions with an end goal of providing consistent, efficient, cost effective and globally-interoperable transit fare payments. Prior to joining Mastercard Doug was Director, Planning & Development within the Ticketing and Concession Branch of Transport for New South Wales (TfNSW). During his time at TfNSW Doug was instrumental in the success of the Sydney Electronic Ticketing System (ETS) program – the city’s transit smart card known as the Opal card.
Having held roles as Chief Operating Officer and Global Head of Rail Development for Onerail and Amadeus, Doug has also led the strategy, architecture and product development of reservation, distribution and ticketing solutions to SNCF, Deutsche Bahn, ATOC, Swedish Rail, CountryLink and Queensland Rail.

Charles Karl, National Technical Leader, ARRB

Deployment of Automated and Connected Vehicles on EastLink

Dr Charles Karl is National Technical Leader at the Australian Road Research Board (ARRB). He leads the Network Operations, Freight and Heavy Vehicles teams and is the co-technical lead of the Australian Driverless Vehicle Initiative, ADVI. Charles is a member of Standards Australia and ISO TC 204 on ITS. He holds two patents; on a methodology for data fusion to produce predictive refinements to data (2002) and for a system for monitoring heavy vehicle mass tampering (2011).

Anto Komarica, Vice President Solution Consulting, Kapsch TrafficCom

European C-ITS Development and Contribution in Australian Projects

As Vice President for Solution Consulting in the APAC region Anto, together with his team, is responsible for the definition and development of customer tailored ETC and ITS solutions in the same region. Previously Anto was the Solution Manager for the End to End V2X Kapsch system based on WAVE and ITS-G5, and Product Manager for various DSRC 5.8 and 5.9GHz products. Since joining Kapsch TrafficCom in 2006, Anto has worked on a wide variety of projects in Australia, Europe and USA.

Paul Kubat, Associate Director, Innovation and Strategy, Optus

Smart Cities of the Future: Citizen engagement and the technologies that will make it work

Paul is the Associate Director for Transport for Optus. His role involves helping technical, operational and C-level clients understand the technology options available to achieve their business outcomes in innovative ways. Paul has extensive experience in the information, communications and technology field. Over the last ten years, he has focused on the resources sector working with some of Australia’s largest global enterprises.  He has also held roles with the ANZ Bank, BaaN, Dawson Consulting, EDS Ford Motor Company and Telstra. Paul has had a long and diverse career in technology which has taken him throughout Australia, into Asia and in to the US.

Philip Lloyd, General Manager, Implementation, Transport Certification Australia

International Harmonisation of ITS Standards

Philip Lloyd is the General Manager Implementation at Transport Certification Australia. Philip has 25 years of consulting, engineering and management experience in the Intelligent Transport Systems industry. His motivation comes from applying best-practice business and engineering to implement and optimise complex systems, minimising man’s impact on our environment, and improving our community’s quality of life. Through a series of roles, Philip has been responsible for delivering solutions and technologies whose core features, architecture and integration provide powerful platforms for achieving customers’ outcomes.

Richard Merrett, Engineering Manager NorthConnex, Transurban

NorthConnex Progress Update

With a civil engineering background, Richard has procurement, delivery and program management experience across a range of major infrastructure projects in the UK, Hong Kong and Australia. In Hong Kong he worked on the strategic sewage disposal scheme involving a complex network of deep tunnels, the West Kowloon Expressway, and spent five years with the Airport Authority delivering Chek Lap Kok airport. In Australia over the last fifteen years, Richard’s roles have included Design Manager in D&C contracts and Alliances for three sections of the Pacific Highway Upgrade and Westlink M7 Motorway, and Program Manager for the Government’s High Speed Rail study between Brisbane and Melbourne. Joining Transurban in 2013, Richard played a significant role in the unsolicited proposal, procurement and approvals processes for NorthConnex. Following Financial Close in January 2015, Richard commenced the role of Engineering Manager.

Greg Mossong, Principal Adviser, Road and Rail, Auckland and Urban Planning, New Zealand Ministry of Transport

The Purpose of Congestion Pricing, New Zealand Perspective

Greg’s first day of work with the New Zealand Ministry of Transport in the late 1990’s had him advising on whether road pricing should be fence-to-fence or curb-to-curb. He has subsequently been involved in work on electronic Road User Charges, tolls and road pricing in Auckland. Additionally, Greg has lead development of legislation: that controls allocation of national transport taxes; established and disestablished various transport agencies; and hatched and dispatched regional fuel tax.

Bruce Ollason, Project Director Toowoomba Second Range Crossing, Department of Transport and Main Roads QLD

Toowoomba Second Range Crossing

Bruce Ollason is the State’s Project Director for the Toowoomba Second Range Crossing. He is a civil engineer with 35 years of experience. He has spent the majority of his career in Transport and Main Roads in project delivery and program management serving in regional areas across Queensland. He has also spent a number of years as General Manager accountable for Road Safety and System Management policy.

Ian Oxworth, Project Leader, EastLink

Deployment of Automated and Connected Vehicles on EastLink

Ian is responsible for the implementation and operation of EastLink’s 26 toll points and all other ITS systems. He is involved with a number of ITS and automation Projects on EastLink’s road and fully automated tunnel ventilation on demand system, and helping to develop standards for the introduction of autonomous vehicles in Australia. Previously, Ian worked with TransLink on the development of CityLink’s multi-lane free-flow tolling system, which was one of the world’s first. Ian’s ITS expertise builds on 30 years’ experience in the research and development of guided weapons, aircraft and targeting systems.
In October 2016, Ian was recognised by ITS Australia with its Lifetime Achievement Award.

Philippa Power, Executive Director, Policy and Research Division, Department of Infrastructure and Regional Development

Road Funding Reform

Philippa Power is the Executive Director of the Policy and Research Division of the Department of Infrastructure and Regional Development. She has been in this role since October 2013. In this role she has responsibility for the Department’s key research, evidence and analytical capability, including the Bureau of Infrastructure, Transport and Regional Economics as well as policy functions such as Land Transport Market Reform, Regional Economic Policy, and the Policy Development Unit. The Division has a staffing complement of approximately 100 people and includes significant numbers of specialist and technical staff. Philippa is a career public servant. She has worked in a number of public sector departments, including AusAID and the Australian Customs Service and has experience in policy, regulatory, program management and corporate roles.

Jon Ramirez, Director Tolling Worldwide, Cubic Transportation Systems

Tolling Back Office Systems

Jon Ramirez is Director, Tolling Worldwide at Cubic Transportation Systems. With nearly 20 years of industry experience, Jon implemented the first dynamically priced HOT Lane network in the US with the MnPASS HOT Lanes and the 91 Express Lanes.  He was Executive Lead for the Capital Beltway in Washington, DC and Cubic’s New Hampshire DOT Project.  He has worked in both the public and private sector.  He is a US Army veteran and has a Master’s Degree in Business Management.

John Seccull, Principal Advisor, Transport System Governance, Department of Transport and Main Roads QLD

Toowoomba Second Range Crossing

John Seccull is a Principal Advisor within the Transport Strategy and Planning team in TMR. He has worked with the State Government over the last 10 years and has a strong background in providing commercial, policy and financial advice on water, port and toll related matters. He has worked closely with Queensland Treasury on the procurement of the roadside tolling system for the TSRC.  He is also an avid toll road user and enjoys discussing everything there is to know about toll roads.

Andy Tay, Senior Bids and Project Manager, Kapsch TrafficCom, Singapore

Singapore’s Road Pricing Journey

Andy has worked in the transportation industry for 16 years, the last 10 years as Bids and Project Manager for railway and roads related projects. He graduated BSc Computer Science/Software Engineer from Birmingham University (United Kingdom) in 2001 and was awarded MSc from Nanyang Technology University (Singapore) in 2008 for studies in Digital Media Technology.  Andy is currently working on projects in Asia while based in Singapore but plans to move to Melbourne later this year.

Ian Thomson, Program Director, Tolling Systems Upgrade Program, Network Motorways Branch, Roads and Maritime Services

Upgrade and Replacement of Sydney Harbour Bridge and Tunnel Roadside Systems

Ian is the Program Director for the Tolling Systems Upgrade Program at NSW Roads & Maritime Services.  His primary focus at the moment is the delivery of the RMS Tolling Back Office system and services for the WestConnex Stage 1a – M4 Widening.  In 2016 he led the team that successfully delivered the Sydney Harbour Bridge and Tunnel Tolling System Upgrade.  He has over 40 years of project development, project management and delivery experience of complex electronic systems for a range of customers.  He has been involved in the electronic free flow tolling space since 1999.

Joshua Till, ITS Engineering Manager, Transurban

Transurban’s Logan Enhancement Project

Transurban’s Queensland ITS Engineering Manager, Joshua Till, is responsible for overseeing the successful delivery of ITS infrastructure included in the $512 million Logan Enhancement Project.  With more than 18 years’ industry experience in engineering consultancies servicing a broad range of industries including transport infrastructure,  Joshua’s expertise ensures he will bring well-rounded and innovative solutions to challenges that arise during the delivery of the project.  Joshua will discuss the ITS elements of the Logan Enhancement Project and the value they provide.

Dirk van Amelsfort, Research Director International Transport Studies, WSP Parsons Brinckerhoff, Sweden

The Role of Congestion Charging in a Sustainable Transportation Policy and How to Get There

Dirk van Amelsfort is a senior transportation planner and road pricing expert. He holds a PhD from the Delft University of Technology, The Netherlands on time-varying road pricing. He has worked amongst other on congestion charging in Gothenburg, Stockholm, Ho Chi Minh, and Beijing as well as kilometer charges in the Netherlands. Dirk has also been a traffic advisor in PPP toll road projects in the Netherlands, Belgium, and Germany.

*Dirk will be presenting via satellite.

Christopher Vanneste, Head of Locations and Partnerships, GoGet Carshare

Opt-In Road Use Charging: Carshare as a model of ‘hidden’ road user charges

Christopher moved to Sydney in 2011 for a break after earning his PhD in genetics. He joined GoGet carshare as a member became intrigued with the model and the role it plays in mobility of a city. Christopher join the GoGet Team a few months later and has become an integral part of the company’s growth. He has worked with local councils, developers, major corporate partners, state and federal Government, to expand GoGet’s network from 500 cars and 11,000 members in 2011 to over 2,200 cars and over 100,000 members today.

Lars Westerfur, Solution Specialist - Oceania, Kapsch TrafficCom

The importance of DGDS and WIM in smart tolling technologies

As a Solution Specialist at Kapsch in the APAC region, Lars is working with definition and development of customer tailored ETC and ITS solutions in the region. Lars is originally from Sweden and is based in Melbourne since over 4 years. He has a Master of Science degree and 12 years’ experience in the Intelligent Transport Systems industry. During his six years at Kapsch, Lars has worked on numerous ETC and ITS projects in Australia and South Africa. Before joining Kapsch, he worked with the roll out of a nationwide Speed Enforcement System in Sweden.

Scott Wilson, Director Principal Consultant, D’Artagnan Pacific

How Will Road User Charging Change How Roads are Funded and Governed?

Scott has 16 years’ experience in transport strategy, policy and regulatory advice, with clients in the UK, Ireland, USA, Middle East, Hong Kong and Australia, as well as the European Commission and previously working for the New Zealand Ministry of Transport. He specialises in advising on strategy, policy, regulation and governance for the highways sector.  In particular he has experience in road pricing studies, including most recently those in California, Oregon, UK and Western Australia.

Rex Wright, General Manager, Interlink Roads

National Toll Road Operators and Interoperability

Rex has been the chair of the National Tolling Association MOU since 2011. He is currently GM of Interlink Roads, owner and operator of the M5 South West Motorway and E-way retailer in Sydney.  He works closely with the major toll road owners, operators, retailers and suppliers.  Prior to his current appointment Rex was the Asset manager for Interlink Roads.  Rex took up this role after a long career in the Australian Army where he served as a senior officer in joint service roles, combat engineering, equipment development and training roles.  He takes a close interest in transport technology, in particularly traffic management and tolling. He is active in the community in chairman and executive roles.

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